Zapper Gordon Street, Glasgow G1 3SL, United Kingdom
Feb 24, 2017Full time
Job Title: Installations Engineer Location: Scotland Contract Type: Full Time Permanent Salary : Circa £24,000 + £3,000 car allowance + on call allowance Are you a customer focussed Installations Engineer? Then this is the job for you! Zapper ( www.zapper.com ), is a mobile technology company founded in 2011 specialising in mobile payment and CRM. Zapper simplifies and speeds up payments without compromising safety and security and helps businesses to engage directly with and reward their customers. Zapper’s smart solution is affordable, versatile and easy to use, venues can even be trained, live and transacting within hours! Responsibilities: The Installations Engineer will be accountable for the successful installation of the Zapper product to our customer sites, ensuring our customers are delighted with our solution. You’ll be working alongside a team of engineers and technical support teams. The key to success will be your ability to resolve issues that arise during the installation process, ensuring the customer is left with a fully operating system. If you have a passion for technology and thrive in a customer facing field based role - we want to hear from you! Essential Skills: Previous experience in a field support engineer POS (point of sale) role Experience of diagnosing routine software & hardware installation related issues Ability to be able to work with minimal supervision Excellent communication skills Ability to react when on site dealing with problems as they arise, during which presenting a calm & professional appearance to our customers Flexible and adaptable and able to carry out a range of duties balancing the priorities Strong problems solving skills and have the ability to work through problems, and be able to arrive at a logical conclusion and root cause of the issue Applicants need to have a full and clean driving licence and own a car with business insurance. What we can offer you At Zapper Marketing we not only offer a fun and dynamic environment to work in, we also offer employees competitive market base salaries and a minimum of 25 days holiday + public holidays. As an Installation Engineer, we guarantee that your career will be varied and exciting. Every day in this fast paced environment presents a different challenge, if you work smart and are the best at what you do, your time here will produce endless possibilities for your future.