ABL the language specialists Sussex University, Refectory Rd, Falmer, Brighton, The City of Brighton and Hove BN1 9QU, UK
Mar 30, 2017Permanent
Global insurance company, expanding fast in Europe is looking for German Speaking Customer Services Specialist. This is a B2C role where you will be speaking to private individuals in German and English Duties: *Taking inbound calls in German and English from customers *Researching the best deals for customers *You will providing a private client concierge service for high net worth customers *Booking hotels, flights, chauffeurs, taxis or resorts *Making restaurant reservations *Arranging for spa services *Recommending night life hotspots *Booking transportation (like taxi, limousines, airplanes, boats, etc.) *Coordinating porter service (luggage assistance) *Providing a totally personalised service for customers wherever they are in the world and whatever they want (this could include anything booking a wedding venue, hen weekend, stag party, to organising a safari or a hot air balloon wedding proposal!) *Assisting in organising events *Sending confirmation emails to client *Liaising with suppliers across the globe *Recording information in the inhouse system Requirements Fluency in English/German Location: Redhill, Surrey Easily accessible from : Direct from London, Victoria station ( 30 mins). Blackfriars (46 minutes) Clapham Junction (20 minutes) Would suit applicants living around: Brighton, East Croydon, Clapham Junction, Sutton, Leatherhead, Epson, London Bridge, Norwood Junction, Purley, Coulsdon, Reigate , Gatwick Airport, Three Bridges, Crawley , Horsham Salary: up to £20, 300 (this includes a basic salary of £17, 500 £18, 000 + 10% shift allowance and language allowance) + benefits Working Hours: Shift pattern (4 days work, 4 days off, leaving plenty of free time!(Shifts will start at different time) Training: You will be provided with bestinclass offsite training (up to 4 weeks) Start Date: 18th April 2017 . Advertised through Zoek.