£12,000 to £15,000
As the First Response Admin / Customer Service Adviser you would be working for a market leading independent building claim validation specialist based in The Valley, Bolton, working on behalf of leading household insurers providing an end-to-end building claim handling service.
Due to our commitment to our customers and staff we are expanding in the UK market and are looking for a self-driven and confident First Response Admin / Customer Service Adviser to join our vibrant call centre operation.
For your hard work as First Response Admin / Customer Service Adviser you will earn from £12,000 to £15,000 dependent on experience plus benefits.
First Response Admin / Customer Service Adviser Responsibilities:
First Response Admin / Customer Service Advisor Skills & Experience:
What we offer:
If you have the skills we require and thrive in a fast paced target driven environment please apply now.
We are an equal opportunities employer and welcome application from all sections of the community. This post is subject to the Disclosure & Barring Service checking process.
BVS is an independent building surveying company providing flexible and innovative claims solutions to meet client specific requirements. The combination of our experienced surveyor and office based teams, supported by our highly advanced IT system Metrix™, enables us to deliver exceptional results on a scalable and nationwide basis.
The company was set up after identifying a gap in the market to offer a highly focused customer service for low value building claims.
In the 12-month period prior to going operational, we carried out market research with insurers to identify weaknesses in current building validation products and set about eliminating these weaknesses through the use of both technology and process change.
We worked in partnership with PJ Web, specialists in the application of the latest web and mobile technologies. Their skills in developing pioneering solutions, combined with our own in-depth industry knowledge, resulted inMetrix™ - a highly advanced web based claims management system designed to improve the customer journey.
Our proven ability, demonstrated since our launch in September 2010, to offer bespoke solutions and work effectively with other suppliers provides exceptional value for clients who require a market leading claims validation and fulfilment solution.
Our insurer clients value us highly because they can outsource their claims handling in the knowledge that their customers will have a superb customer experience.