Resourcing Group London, UK
Jan 24, 2017Contractor
My Client, an East London Local Authority is seeking a Specialist Noise Advice and Control Officer Essential Skills and experience: You must have an IoA Diploma in Acoustics or other relevant qualification in acoustics or noise control. Relevant experience of working within the crime and disorder or regulatory service field. Expert knowledge and experience of the complete range of technical aspects of noise pollution and nuisance control and related legislative and regulatory framework. Experience of managing small projects that are delivered to the Council's approved procedures to provide practical solutions and/or solve problems. Experience of providing authoritative and informed advice to a range of partners and the public. Possession of a clean full driving licence. Experience of working in a multi-agency and wider partnership environment. Knowledge of crime and disorder partnerships, anti social behaviour tools and powers, the tools and powers and statutory obligations relating to the management of noise complaints. Experience of operating case management systems and use them to both provide accountability for actions and delivery of service standards and individual performance and that of the team. Proven record of effective decision making. In particular as regards the management of risks concerning case management. The role is as follows: To undertake a key role as part of a broader and more inclusive Community Safety Service. This revised service will deliver joined up, accountable and timely management of anti social behaviour and other community safety matters. This will include noise, either as part of, or separate to other matters and also deliver the council's statutory obligation to investigate noise complaints. You will undertake an important role in the maintenance of the council's standards on noise pollution and provide a major contribution to the prevention of short and longer term noise related issues. You will achieve this by advising residents, businesses and others in the borough on everyday but also more complex noise nuisance related issues. Working across departments when necessary and fostering key partnerships in other teams, in addition to advice, your strategic contribution to reductions in the incidence of noise related complaints will be met by you leading for the team on assessing various applications. These will include the noise implications of planning applications, construction projects and licensing applications. You will assess them with a view to considering relevant conditions. Other members of the team will be dealing with a variety of ASB cases both with and without any noise elements. However, you will be able to use your specialist knowledge to provide advice regarding the management of their cases as regards noise related enforcement if necessary and provide support to them in any of the more complex matters, particularly where court action is likely. In some cases if the complexity of a noise case is apparent, you will directly investigate these types of case and in particular, those relating to commercial complaints where your use of specialist knowledge and delegated powers will be of greatest effect. Enhancing the wider community safety of residents and visitors, your role will also be to work with other colleagues within the team and contribute to the regulation of Temporary Event Notices, working with Licensing and Police colleagues. You will use your expertise when necessary to visit and assess venues and the use of certain sound and other equipment at such events. Take the lead for the team to deliver the commitments of the council to appraise planning applications, licensing applications and construction projects for issues relating to noise pollution or nuisance. Make recommendations regarding any conditions to be applied to any application and make decisions as to the issuing of relevant permits as appropriate Provide specialist advice on noise pollution matters and the application of legislation to immediate colleagues and those in other departments and agencies. Provide specialist advice to members of the public, attending public events where necessary. Understand and where appropriate the "Harm Based" approach to managing cases and take account of it accordingly. Identify cases assessed using the above approach as High Risk and deal with them according to current procedures. Hold a case load of noise cases, those normally requiring specialist noise related knowledge and experience, such as relating to commercial premises. Work effectively in collaboration with officers from a diverse range of departments and agencies to ensure effective case management. Be prepared to offer advice and support but if necessary to ensure cases progress, constructively challenge. Use a range of early intervention tools to manage cases but be able to use a broad spread of enforcement options using delegated powers in relation to the management of noise complaints. These delegated powers include warnings, the service of Noise Abatement Notices, Fixed Penalty Notices for Night Noise and any emerging new or revised powers, obtain warrants, seize equipment and attend court when necessary. Manage as required, the assessment of Temporary Event Notices, making recommendations, and where necessary visit premises or other sites, work in partnership with police and licensing colleagues and attend Licensing Committee meetings in cases of objections being made. Produce timely and high quality reports/papers to support any legal actions and be able to represent the team in court proceedings as appropriate. Patterns of work will include shift work during the day and evenings and possible occasional night duties to provide an out of hour's service. Resourcing Group is acting as an Employment Business in relation to this vacancy.